Answers for your estate.

Use your own estate's sign-in page. An active management account can sign in with a password or request an email sign-in link. The email sign-in link works once for 15 minutes; open it and confirm Sign in. Password setup and reset links work once for 60 minutes. If a link has expired, been used or replaced, request a new one and use the latest email. No account is created by requesting a link.

Keep properties, people, rent and utility bills, payments, maintenance and resident conversations together. Instead of searching through spreadsheets and messages, open the property or report to see its records and next steps. The main benefit is a shared, traceable workflow; results depend on maintaining accurate records.

Landlords, residential estate managers, owners’ committees and residents. A landlord with several villas can manage tenancies and bills; a community can also organise shared costs and meetings. Several legally or financially separate estates need a portfolio offer.

Start at your own pace with one property and a practical workflow. We move all your existing data to Estate Base Cloud free of charge, whether you use another application or spreadsheets. Together we review mapping, balances and completeness. Keep your current reference records to compare the first real billing period. We coordinate the migration with you; Product Partner is not required.

A management administrator completes four steps: management name, country, currency and language; a new or existing property; an optional tenant; then review and confirm. Drafts can be resumed. A tenant record does not automatically create a portal account or send an invitation. Ownership shares and opening balances can be prepared separately.

Open the demo with no sign-up and with sample data. Yes. The public demo offers manager, owner and tenant perspectives with fictional records. Do not enter real personal data. The setup assistant simulates completion in the demo without creating shared records. Your own customer estate starts empty; demo data is not copied. Holiday rentals also demonstrate property import, source review, guest guides and check-in; maintenance examples cover pest control and air-conditioning service. The daily reset restores the fictional examples.

The CSV import previews units and owner relationships, so you can review columns, dates and duplicates before saving. When switching, we handle the complete migration of your existing data free of charge: we review your exports and documents, map the records and check completeness and opening balances with you. Guided migration also covers data that cannot be loaded directly through the CSV importer; it is not an automatic one-click import of every legacy system.

In the full Estate account, management can record service providers, recurring plans, due dates, visits and completion documents. Residents can request a service and share access notes for their own home. Reminders appear in the application; visits are arranged by management rather than automatically booked with a provider. The recorded agreement determines who arranges and pays for the service. Resident reports are available in their portal; supplier invoices remain with management. After automatic email updates are enabled, authorised residents can also receive updates about scheduled and completed visits and upcoming appointments. The delivery overview shows provider acceptance and unresolved reviews.

In the holiday-rental module, submit description text, a UTF-8 text or CSV export, or a publicly accessible HTTPS webpage for review. With an enabled AI allowance, AI prepares a property proposal; review and complete it before saving an unpublished draft. Unknown fees, taxes and prices remain unknown. The demo offers a fictional example without an AI call. Use an export for protected accounts; do not enter passwords. This does not provide ongoing Airbnb, Booking or Wheelhouse synchronisation or automatically import payments.

In Holiday rentals, prepare a private guest guide with Wi-Fi, parking, appliances, departure and common questions, plus a check-in guide covering entrance, keys and private media. Confirmed active stays access these through the private booking link from two calendar days before the agreed arrival until the agreed departure time. Past guests cannot use old links to see updated access instructions. Documents and repeat booking remain separately available. Imported source bookings first require review of status, property mapping and financial details.

The day plan shows confirmed arrivals, departures and same-day turnovers for the next seven days, using the agreed times. Confirmed bookings create cleaning tasks. Assign a person and save notes in advance without completing the task. Completion requires the agreed departure time to have passed and all four checks. Stale edits and repeated completion are rejected. Unreviewed source bookings appear as review notices.

Yes. Set a minimum and maximum rate, change limit, minimum stay and actual cleaning cost per property. Reviewed bookings and event sources provide explainable recommendations. Optionally enable analysis of new direct demand: aggregated available price checks, new inquiries and acceptances of offers that have had enough time to mature. Repeated checks are capped; names and email addresses are not stored for measurement, and observations older than 90 days are removed. Comparable lead times and weekdays, sample size and uncertainty are considered. Insufficient direct-demand evidence does not justify a demand-based price change. Reviewed events and your price bounds can still justify recommendations; occupied and externally blocked nights remain protected. Approved daily rates apply to new direct offers. Existing offers and bookings keep their price. This does not prove broad market coverage, increased revenue or rate delivery to Airbnb or Booking. Optionally Estate prepares fresh recommendations once per day; these also require your approval before rates change.

In Holiday rentals → Payments, authorised users configure their own bank account and PayPal or Stripe merchant account. Payments start disabled. For your own direct bookings, after setup and verification guests use their private booking link to pay or receive bank details and their booking reference. A click or provider return is not a payment: PayPal and cards are recorded only against verified provider evidence; transfers require a confirmed receipt. Sandbox payments and the demo do not change real balances. Provider fees may apply. Refunds and disputes require separate review; cancelling a booking does not refund money. For Airbnb and Booking reservations, first verify who collects the guest payment; these channel bookings receive no additional EBC payment buttons.

Review templates for inquiry receipt, personal offer, booking confirmation, arrival, outstanding payment and post-stay messages. Automation starts disabled for every template. Approve a message after its preview, or explicitly enable a reviewed template for matching future events. Changed or expired offers and messages that no longer fit are stopped before delivery. Disputed or uncertain payment processing stops payment reminders. Uncertain delivery is not blindly retried, and old confirmations are not caught up. The demo sends no emails; real delivery requires the configured mail environment and a delivery test. Emails require a valid guest address and a reviewed eligible booking. Inquiry and offer automation applies to new direct bookings; payment reminders apply only to payments you collect yourself.

Yes. Property types include apartment, house, villa, residential plot, commercial unit and parking. Choose the real property type. For software pricing, residential properties count toward the plan; parking and commercial units do not count as additional residential homes.

Management can create rental and utility bills and record confirmed payments. Authorised tenants see their own tenancy-period bills and private documents. Use verified tariffs, readings and source documents; the software does not invent them. Check your first real bill before issuing it.

A resident reports a defect with private photos. Management records responsibility, deadlines, contractor details, quotations, approval and completion. Replies remain attached to the report. A possible emergency must be reported through local emergency channels immediately; the website assistant is not an emergency service.

In the full Estate account, management records a person, assigns the home and permissions, and explicitly grants portal access. It can then prepare a one-use email sign-in link valid for 15 minutes. Residents can request a fresh link later. The access overview distinguishes the grant, invitation and actual sign-in. Revoking managed access also ends older sessions. Records follow role, property and period; other residents’ documents and internal management notes remain protected.

After configuring email delivery, management can enable automatic updates for new replies, completed reports, service appointments and upcoming maintenance. Residents control automatic email updates in their portal. Invitations and explicitly approved document publication are separate. The shared delivery overview distinguishes prepared, accepted by the mail server, blocked and uncertain. Uncertain delivery requires a documented review before another attempt. Mail-server acceptance does not prove inbox delivery. The shared demo sends no real messages.

In the full Estate account, management links a finalised recorded decision to a task, responsible team member, deadline and authority reference. Progress, completion evidence and corrections remain in the history; open tasks appear in the daily agenda. Management can explicitly release or withdraw a separately edited publication for authorised owners and board members. Original minutes, private task instructions and internal completion evidence are not published. Software does not replace professional or legal review of a decision.

Yes, using supported iCal calendar links. Configure and explicitly enable Airbnb, Booking.com or other HTTPS iCal sources per property. Estate checks active sources every 15 minutes and shows last success, errors, stale data and possible overlaps. Known external blocks prevent new EBC bookings; a failed fetch or pausing does not remove them. Other channels can import EBC occupancy from the private EBC calendar link. Their refresh interval controls their delay; Airbnb updates imported calendars about every three hours. iCal transfers occupancy, not complete guest records, prices, payments or messages, and does not guarantee real-time protection against double bookings. Recurring or incomplete feeds are rejected for review. The demo uses fictional blocks without fetching.

Project owners and developers who want to track building phases and supplier costs together. It focuses on planning, orders, invoices and the ongoing view of costs.

You update progress and the cost forecast for each phase. Estate puts them alongside budgets, orders and invoices. A forecast accounts for at least the costs already committed through orders.

The module records completed payments and retentions. You make bank transfers outside Estate. A CSV export supports your further cost analysis.

Standalone access costs EUR 59 or USD 69 per month and includes 5 active projects. Existing Estate customers pay EUR 19 or USD 23 per month for the add-on. Each additional active project costs EUR 9 or USD 11 per month. All prices are plus VAT. There is a 30-day trial, monthly cancellation and no setup fee or commission.

Subject to availability, the first 20 paying customers of this module receive standalone access for EUR 39 or USD 45 per month for the first 12 paid months. Afterwards, the price is EUR 59 or USD 69 per month. Additional capacity is charged at the regular unit price. The offer is not guaranteed; the available price is shown before checkout. All prices are plus VAT.

No. Standalone access includes the account and this module. It does not include the full property management suite. If you already use Estate, add the module to your existing account instead.

Guests submit a booking enquiry on your own guest website. You review it and prepare an offer. Your guest confirms it in the private portal, where they also find documents and the outstanding amount.

Configure supported HTTPS iCal links per property and explicitly enable each source. Estate checks active sources every 15 minutes and shows last success, errors, stale data and overlaps. Known external blocks prevent new EBC bookings and remain after a failed fetch or a pause. Other channels can import EBC occupancy through your private EBC calendar link. Their refresh intervals determine the delay; Airbnb updates imported calendars about every three hours. iCal transfers occupancy, not complete guest records, prices, messages or payments. It does not guarantee real-time protection against double bookings. Recurring or incomplete feeds are rejected for review. Setup shows both transfer directions separately. Copy the private EBC link or download an anonymous ICS calendar. Check in the channel whether it has fetched the EBC calendar.

Yes, for your own direct bookings after setup and verification. Configure the payment methods you want with your own bank account, PayPal merchant account or Stripe merchant account; each method starts disabled. Guests can then use their private booking link to pay by PayPal or card, or receive bank details and their booking reference for a transfer. Online payments require verified provider evidence; bank transfers require confirmed receipt. Provider fees may apply. The demo does not execute real payments. Airbnb and Booking reservations receive no additional EBC payment buttons; first check who collects the guest payment.

Standalone access costs EUR 29 or USD 35 per month and includes 3 accommodations. Existing Estate customers pay EUR 9 or USD 11 per month for the add-on. Each additional accommodation costs EUR 5 or USD 6 per month. All prices are plus VAT. There is a 30-day trial, monthly cancellation and no setup fee or commission.

Subject to availability, the first 20 paying customers of this module receive standalone access for EUR 19 or USD 23 per month for the first 12 paid months. Afterwards, the price is EUR 29 or USD 35 per month. Additional capacity is charged at the regular unit price. The offer is not guaranteed; the available price is shown before checkout. All prices are plus VAT.

No. Standalone access includes the account and this module. It does not include the full property management suite. If you already use Estate, add the module to your existing account instead.

For each accommodation, you maintain arrival instructions and house rules, with optional Wi-Fi details, parking, appliances, departure instructions and up to ten frequently asked questions with your answers. For reviewed, confirmed stays, private information opens two calendar days before arrival at the agreed arrival time and closes at the agreed departure time, in the property’s time zone. Guests use their private booking link; empty topics are hidden. The interface is available in German, English and French. You maintain the content yourself; it is not translated automatically. The guide does not include an AI chat or a virtual 360° tour.

For each accommodation, add entrance instructions, key handover details and a short additional note. Each booking gets a ready-to-copy message with the date and check-in time: the essential steps appear directly in the text. Copy the message into Airbnb or open a WhatsApp draft. You choose the recipient and send it yourself. A direct link supplements the text with the private check-in page. Upload up to four JPEG, PNG or WebP photos per accommodation, each up to 8 MiB. Estate compresses them as WebP and removes metadata; download optimised JPEG copies for platform messages. You can also add one MP4 or WebM video up to 25 MiB and an additional YouTube link. The uploaded video is not converted automatically. For reviewed, confirmed stays, guests see uploaded media through their private booking link during the same access window: from two local calendar days before arrival at the agreed arrival time until the agreed departure time. YouTube videos open on YouTube, where you manage their visibility. You send Airbnb messages and WhatsApp drafts yourself. You can explicitly enable reviewed templates for eligible emails; automation starts disabled. Your content is not translated automatically.

Review templates for inquiries, offers, confirmations, arrival, outstanding payment and post-stay messages. Every template starts without automation: approve a message after a concrete preview or enable a reviewed template for matching future events. Emails require a valid guest address, a reviewed eligible event and a configured mail environment with a delivery test. Inquiry and offer automation applies to new direct bookings; payment reminders apply only to amounts you collect yourself. The demo sends no emails, and Airbnb inboxes and WhatsApp are not handled automatically. The messages overview checks mail configuration and shows overdue, failed and uncertain deliveries. Configured sending and handoff to a mail server do not prove inbox receipt. Uncertain deliveries are not retried automatically.

Enable price recommendations per property and set a minimum and maximum rate, change limit, minimum stay and actual cleaning cost per property. These settings, reviewed bookings and events provide explainable recommendations. Optionally analyse new direct demand; small samples and uncertainty remain visible. Insufficient demand evidence does not justify a demand-based rate change. Reviewed events and your price bounds can still justify recommendations. Daily new recommendations require a separate opt-in; prices change only after your approval and apply to new direct offers. Existing offers and bookings keep their price. There is no broad market-price coverage or automatic rate delivery to Airbnb and Booking. For available future nights, download already saved effective rates and minimum stays as a neutral CSV rate plan and transfer them to the channel manually. Unapproved proposals and occupied nights are excluded. Check cleaning, taxes and channel commissions separately; this rate plan is not automatic channel synchronization.

The day plan shows confirmed arrivals, departures and turnovers for the next seven days at the agreed times. Confirmed bookings create cleaning tasks. Assign a person and save notes in advance; completion requires the agreed departure time to have passed and all four checks. Unreviewed imported bookings appear as review notices. This does not automatically message external cleaners.

No live bank connection is promised. Import a CSV bank export, map columns, preview the result, check opening and closing balances and review duplicates. Match received credits to charges. Compatibility with your bank’s particular export must be checked using a complete sample.

No. Estate payments stay with the estate’s bank account. Importing a statement does not initiate a transfer. A resident can submit payment evidence, but management must review it; a screenshot alone is not automatically confirmed as money received. Stripe handles the software subscription, not an automatic estate collection service.

It supports budgets, contributions, allocation keys, invoices, bank reconciliation, reserves and reviewable annual statements. Do not assume that it covers statutory accounts, tax returns, payroll or every local accounting standard. Compare the required exports and a closed period with your accountant before replacing an existing accounting workflow.

Prepare agendas, notices, attendance, representation, votes and minutes. Configured voting rules and evidence are part of the review. A generated notice, vote result or PDF does not establish legal validity or prove delivery. Select a jurisdiction profile only after checking its applicability.

The finalised annual statement keeps its original version and detailed PDF. Following a recorded decision, management reviews the balance preview and explicitly releases settlement with a due date. Additional charges become open invoices; credits remain tracked refunds requiring evidence. Bank entries are matched to existing invoices, rental payments, booked expenses, reserves or released refunds. Corrections remove the match with a recorded reason, without a second money entry. Authorised recipients see their documents and balances in the portal. EBC does not initiate a bank transfer.

The trial can be booked directly and begins when checkout is completed. After setup, your own estate is provisioned and the access link is emailed. Complete data migration is free and we guide the launch together. The software subscription has a 30-day trial. A card is required at checkout; nothing is due that day. Monthly payment is selected by default. If you choose yearly payment, the full yearly amount is displayed prominently; the monthly equivalent is for comparison only. Checkout keeps your selected USD or EUR currency without automatic conversion to MUR. Unless cancelled before the trial ends, the selected monthly or annual amount is charged automatically. Later cancellation takes effect at the end of the paid period. Review the purchase terms and Stripe total before confirming.

Product Partner is optional personal product development for your estate. A developer discusses and agrees the next fitting improvement with you. 99 USD / month. in addition to the software plan · for one estate · USD 1,188/year with an annual plan. One named contact learns your workflows and discusses the next improvement with you. Bring as many sensible requests as you like — from an extra report to a new module. We deliver at least one scoped, agreed wish feature per paid month; larger projects are split into monthly increments. We deliver at least one agreed, product-fitting wish feature per paid month and let you try useful increments early. Unlimited requests do not mean unlimited parallel development or instant delivery. We check feasibility, security and privacy before committing, and agree the priority and target date for each project. We move all your existing data to Estate Base Cloud free of charge. Together we review the transfer, mapping and completeness. Exclusive custom solutions, third-party services and additional training are quoted separately when needed. Product bug fixes are included in the regular software subscription; Product Partner is not required for these. Open “Optional: Product Partner” below the USD plans. Stripe shows both items before you confirm. Already a customer? Add it later for USD 99/month from your management menu and manage your subscription there.

We move all your existing data to Estate Base Cloud free of charge. Together we review the transfer, mapping and completeness. Optional AI Plus, one-off AI credit and Product Partner are separate purchases. Additional training, exclusive development, video services and integrations may need a separate quote. No automatic AI credit top-up is enabled. Software checkout supports USD or EUR; AI add-ons are billed in USD. Your bank may charge conversion fees.

Per estate: up to 12, up to 40, or more than 40 residential homes. 12: 61 USD monthly; 49 USD/month with 588 USD paid yearly; 40: 111 USD monthly; 89 USD/month with 1068 USD paid yearly; >40: 186 USD monthly; 149 USD/month with 1788 USD paid yearly / 12: 53 EUR monthly; 43 EUR/month with 516 EUR paid yearly; 40: 99 EUR monthly; 79 EUR/month with 948 EUR paid yearly; >40: 161 EUR monthly; 129 EUR/month with 1548 EUR paid yearly. All plans have the same management features and resident accounts. The subscription currency is separate from estate accounting currency. Prices include applicable taxes; Stripe shows the final total.

It answers from records supplied within your access rights and can prepare supported drafts, such as a defect report. You review and explicitly confirm a change before it is saved. It can help describe visible damage from photos but cannot diagnose safety or guarantee causes. The public website assistant only explains the product; it cannot see or change estate records.

The affected AI function pauses; ordinary reports, photos, replies and invoices remain usable. Administrators can see usage, remaining quantities and expiry dates and choose a top-up. Residents are not asked to buy packages. Voice needs a safety reserve, and management provides an approved backup phone number for resident calls.

Included allowances renew at the start of each calendar month in Mauritius time. AI Plus follows its paid monthly period; unused monthly amounts do not roll over. One-off purchases last 12 months from activation. Each purchase has its own expiry: buying more does not extend older credit. Matching included allowances are used before flexible credit.

Included per customer account and month: 20 voice minutes, 20 successful image analyses and 200 successful individual text/audio requests. AI Plus: USD 10/month for an additional 100 minutes and 100 analyses. One-off: 50 voice minutes for USD 5, or 100 analyses for USD 5. Flexible credit: USD 10, 25, 50, 100. Rates: USD 0.1/voice minute, 0.05/successful analysis, 0.02/successful text/audio request. One-off credit lasts 12 months. No automatic top-up.

One successfully analysed photo counts as one analysis. Three analysed photos count as three analyses. Uploading, viewing and reopening a saved result do not count. Failed analyses are not deducted from your allowance.

Time is counted by the second from the server-side start of the VoiceAI session until it ends, including pauses and technical connection time. A start rejected by the provider does not use allowance. Each conversation lasts up to six minutes. We reserve 60 seconds for safe shutdown; a new call cannot start with 60 seconds or less remaining. Unused reservations are released.

Account administrators see usage, remaining allowances, reserved credit and the expiry date of each purchase in the AI assistant. Ongoing operations are reserved so concurrent users cannot spend the same credit twice.

The plan includes 200 successful individual requests per calendar month: one text reply, a separate audio transcription or a read-aloud request each counts once. A longer exchange may use several requests. Additional protection limits are 20 requests per user and 100 per estate per day. Your full migration to Estate is free and arranged with us; it is independent of the AI allowance.

Before activation, management provides a backup telephone number approved for resident calls. If voice fails or the allowance is exhausted, signed-in residents see that number in their portal. Reports and messages remain available.

No. Country, working currency and interface language are separate. English, French and German are available. Select the property’s actual country; a French conversation about Mauritius must not be answered as if French law applies. Once financial records exist, changing the accounting currency is blocked; existing amounts are not silently converted.

Select Mauritius, MUR and Indian/Mauritius time. Work in English, French or German. The demonstration uses fictional Mauritius records. Your subscription is paid in the selected checkout currency, independently of MUR accounting. Review a first complete bank export and billing period before relying on your setup.

The CSV mapping and preview can be used to assess a bank export. Compatibility with your actual MCB, Absa or other bank format must be confirmed on a complete sample, including references and balances. The bank’s name alone is not proof of compatibility, and there is no live bank feed.

No. There is an optional Mauritius copropriété profile with reviewable notices, representation, voting and recorded evidence. It must match the legal regime and the residence’s governing documents. Choosing Mauritius does not certify a meeting, and the assistant cannot replace a qualified review.

It records verified heating and hot-water costs, meters and readings, configured fixed/consumption allocation and a reviewable residential CO₂ cost record. It is not a complete legal review and does not automatically correct every invoice. Compare an accepted reference period, tenant changes, rounding and recipient access before issuing records.

No. A German-language interface does not activate German legal rules for Mauritius, France, Austria or Switzerland. Select the actual jurisdiction and verify the applicable profile. Unverified local workflows require separate assessment.

The French interface and general property, rental, maintenance and records workflows are available. This does not establish a fully validated French syndic accounting or copropriété compliance package. Confirm French accounting, taxation, notices, voting and required exports with a qualified practitioner before switching your live process.

The general product can be assessed for your workflow, but language support is not proof of local legal or accounting coverage. Tell us the country, estate structure and required processes. A country-specific scope, currency and acceptance example must be agreed before committing.

Each estate has its own database and address. Access follows role, property relationship and period. Hosting location, processing terms, backup and recovery, support and data return must be agreed in writing for the customer setup. Do not infer a privacy certification or guaranteed recovery time from the existence of a database or backup.

Agree required export formats, included records and documents, the return process, retention and deletion before launch. Ask to inspect an example export from the workflow you need. Do not assume a complete one-click export into every competing system.

Before submitting new defect reports, replies, photos or recordings, explicitly accept the current rules for shared content. In defect conversations, you can report individual content or known authors and block direct communication with an author. You can remove your own blocks. Blocked replies and attachments are excluded from your exchange with that person and the related AI context; direct replies and their notifications are stopped. Property administration reviews reports in a protected queue, records its decision and can hide or restore content. Originals remain available for review. Property rights, invoices, documents and repair status remain accessible. Reporting is not an emergency service. The shared reporting entry also covers private receipts, maintenance files and guest information. Guests report from their protected booking page; each report is tied to that booking. Affected files can be excluded from normal display and separately reviewed by administration; this does not revoke account, property, payment or booking rights.

Identity and due-diligence requirements can be relevant before a tenancy as well as a sale. The required checks depend on the jurisdiction, role and transaction. Estate Base Cloud does not currently offer a complete verified KYC/AML workflow, automated identity verification or sanctions screening. Do not upload identity documents to this public assistant. Agree a suitable process before onboarding real tenants.

A dedicated paid developer module is a future development scope, not an included or currently released feature. Construction milestones, project budgets, staged buyer payments and specialist developer accounting must be scoped separately. The current priority is everyday rental and estate management.

WhatsApp is not connected. The product is used in the browser; do not assume a native App Store or Play Store app is included. Video uploads require a separately activated streaming service. Integrations and exclusive development need an agreed scope and quote.

Email hello@estatebasecloud.com. Include your country, number and type of properties, current workflow and the main problem you want to solve. The website assistant can help draft the message; it does not send it or promise an appointment. Do not include tenant identity documents or financial records in a public chat.