Where your data lives, and who can see it

This page is written for the person who has to defend the decision at the owners' meeting. It explains data handling, responsibilities and the documents agreed before live operation.

Your estate gets a database of its own

Estate Base Cloud is not a shared platform where every estate is a row in the same table. Each community gets its own database under its own address. In data protection terms the community is the controller and we are the processor acting on your instructions.

No money flows through us

Charges go to the community's account, with your creditor ID and your IBAN. We produce the direct debit file, your bank collects. At no point do we have access to your money — the same line as in every other product of the line.

Statements and shares are held tightly

Whoever views a statement or an ownership share leaves a trace. This is not a setting somebody might accidentally clear.

Tenants see less than owners

A tenant may report defects and see notices. Statements of other units, shares and draft resolutions are not visible to them. Rights attach to the relationship with the unit, not to the person.

Resolutions are never deleted

They are declared void, not removed. A resolution that vanishes from the record is worthless for any later review.

What is agreed in writing before launch

Hosting location, data processing terms, migration, backup and recovery, the support route, and data return and deletion are documented in the quote and contract before launch. No workspace enters live operation without those agreements.

Your data is yours

If you move on, you get your data in full and in open formats. No fee, and no period during which we keep it anyway.

Last updated 30 August 2026. Questions: hello@estatebasecloud.com